Shipping & Returns

Shipping

Free shipping thresholds:

  • UK £70
  • Europe £80
  • USA £100

Otherwise, we maintain the following flat rates:

  • UK & Europe: From £3.50
  • USA & Canada: From £4.50
  • Rest of the World: From £4.80

Note that some of the heavier items can be more expensive to ship (like Warmachine Colossals). This will be noted in the product description!

You can expect your package to be shipped within 3 working days after placing your order.
Extra Large items are exempt from usual free shipping thresholds outside of the UK.  This is due to the weight of the items, which may require couriers to deliver.
To discuss postage on Extra Large items please use the contact form.

Returns

Got a problem with the items you’ve ordered? That’s really unfortunate: we do our best to make each transaction as smooth as possible.

Please send a message via this form in the contact section within 7 days of receiving the goods. Or just return them to the address provided on the packaging the items arrived in.

If you have received an item which is missing components or is miscast, then it is usually best to contact the company that made the item as they can send a replacement directly to you.